ITIL® Foundation Certificate in IT Service Management
The purpose of the ITIL® Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL® terminology, structure and basic concepts and has comprehended the core principles of ITIL® practices for Service Management. The ITIL® Foundation certificate in IT Service Management is not intended to enable the holders of the certificate to apply the ITIL® practices for Service Management without further guidance.
Topics to be covered
Attendees should have an understanding of service management; however knowledge of ITIL® is not required.**ITIL® is a registered Trade Mark of AXELOS Limited. Used under licence of AXELOS Limited. All rights reserved.
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